What suburbs do you deliver to?

We offer delivery to suburbs within a 15km radius of our store.

Can I pick up flowers in-store?

Yes! You can place your order beforehand via our website or choose in-store from our pre-made arrangements which are ready to go.

What happens if some of the flowers in the arrangement are unavailable?

The florist will substitute flowers of the same value, and try their best to arrange them similarly to the ordered product.

Do I need to provide the recipient’s contact number for delivery?

Yes please - this will allow the delivery process to go smoothly!

We kindly ask that all customers provide a valid contact number and address of the recipient — this way, we can reach out beforehand to arrange delivery to ensure the flowers are properly received. However, on busy days such as Valentines and Mothers Day, we will not be able to do so. 

What happens if the recipient isn’t home to receive the delivered flowers?

If the flowers are unattended, they will be stored in a safe place outside the premises, and the recipient will be notified. The deliverer will take a photo of the flowers and inform the sender that they have been left unattended. Please note that we will not be responsible for any loss/damage of flowers once delivery is made. Your understanding is greatly appreciated. 

What information do I need if I am sending flowers to a business, hotel, hospital or an apartment?

Please provide as much information as you can provide us.

This includes the business name, the recipient's mobile number, unit/apartment/hotel room number, hospital address, and ward/room number.

How do I take care of the flowers?

Please view our blog page below!